Business

How small shops decide which payments to accept

Fees, speed and what customers prefer all shape whether a shop takes cards or only UPI.

How small shops decide which payments to accept

Photo: Unsplash · Unsplash License

Walk into any small shop and you'll see a mix of QR codes, card machines and cash drawers.

Fees per payment

Card payments usually carry a fee for the merchant, while UPI payments in India generally don't.

Getting the money

Shops also care about how quickly money reaches their bank account.

What customers use

Offering the methods customers prefer can bring in sales that would otherwise be lost.

Equipment and records

A card machine may have rental costs, while digital payments make keeping accounts easier.

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